Privacy Policy

Last updated: January 15, 2025

Introduction

At Aurora Point, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Instagram growth services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Personally identifiable information, such as your name, email address, Instagram handle, and demographic information that you voluntarily give to us when you register with the service or when you choose to participate in various activities related to the service.

Instagram Account Information

With your explicit consent, we may access certain information from your Instagram account, including your username, profile information, follower count, and engagement metrics. We never ask for or store your Instagram password.

Payment Information

We may collect payment and billing information when you purchase our services. All payment processing is handled securely through third-party payment processors, and we do not store your complete credit card information.

How We Use Your Information

We use the information we collect in the following ways:

  • To provide, operate, and maintain our Instagram growth services
  • To improve, personalize, and expand our services
  • To understand and analyze how you use our services
  • To develop new products, services, features, and functionality
  • To communicate with you about your account and our services
  • To send you updates, marketing communications, and promotional materials
  • To process your transactions and manage your orders
  • To find and prevent fraud and security issues

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Instagram API and Data Usage

Our service uses Instagram's API to provide growth services. We comply with Instagram's Platform Policy and Terms of Use. We use your Instagram data solely to provide our services and never share it with unauthorized third parties. You can revoke our access to your Instagram account at any time through your Instagram settings.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the service and improve your experience. When you access the service, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the service.

Third-Party Websites

Our service may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave our service, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Aurora Point

Email: support@aurorapointsocial.com

Address: 2640 Wilkes Ave, Davenport, IA 52804

Phone: +1 319 758 44 74